Sell directly through chat
Automatically guide customers from a question to a purchase, in Arabic, English, or Franco-Arabic.
A NEW INTELLIGENCE FOR COMMERCE
Your Business Has
a New Intelligence.
An AI teammate that sells automatically through chat, recommends products, creates orders in your connected store, and handles after-sales support.
Customer conversations
Product knowledge
Store operations
Connected to your store. Guided by you.
ONE CONNECTED JOURNEY
From First Question to After-Sales
Turn a conversation into a sale. Keep the relationship going after delivery.
-
The first question
Understand what your customer needs.
-
The right product
Discover and recommend from your catalogue.
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The next order
Create the order automatically in your store. No merchant approval needed.
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Order tracking
Keep customers informed of their order status through delivery.
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After-sales support
Support returns, exchanges, and what comes next.
MORE THAN AN ANSWER
What Your Intelligence Can Do
Sell through conversation. Support every order. See what drives your business.
Product discovery
Help shoppers find what they need in your catalogue, with the details that matter.
Personal recommendations
Recommend the right products from your catalogue, based on what each customer needs.
Orders in your store
Collect order details in chat and automatically create the order in Shopify or WooCommerce. No merchant approval needed.
Order tracking
Keep customers updated on order status and delivery, right in the conversation.
After-sales support
Handle returns, exchanges, and complaints with the order and conversation in context.
Analytics for better decisions
Track conversations, AI performance, orders, sales, and customer support in one clear view.
WHERE YOUR CUSTOMERS ARE
Many channels. One intelligence.
Bring WhatsApp, Messenger, Instagram, and website chat into a connected customer experience.
A connected conversation WhatsApp Available
Messenger Available
Instagram Available
Website chat Available
YOUR CATALOGUE. YOUR CONTEXT.
Connected to Your Store
Automatically create chat orders in Shopify or WooCommerce. You can also import your product catalogue via CSV.
S Shopify
woo WooCommerce
CSV
CSV Product catalogue import
Products Inventory Orders
From product recommendation to store order. One connected flow.
SELL IN CHAT. SEE THE FULL PICTURE.
Intelligence Under Your Control
Measure conversations, AI performance, orders, sales, and customer support. See where to act, and stay in control.
12–18 October 2026 · sample period
Your store, in focus.
The conversations, decisions, and details that need you.
Conversations 4
Orders 4
Delivered sales EGP 1,650
AI-handled conversations 3 / 4
! 3
Needs Attention
Three sample items requiring merchant action
Recent orders
BQ-1042 Mariam Hassan EGP 700 Created automatically BQ-1041 Nour Ahmed EGP 850 Created automatically BQ-1040 Omar Ali EGP 1,350 DeliveredConnected channels · simulated status
W WhatsApp Connected
M Messenger Connected
I Instagram Connected
W Website chat Connected
Unified inbox
Every channel. One conversation space.
Explore a customer conversation and its store context.
No matching sample records.
MH Mariam Hassan
Order BQ-1042 was automatically created in Shopify, total EGP 700.
WhatsApp
OA Omar Ali
I’ll check your request against our return policy and get back to you.
Messenger Needs review
Ⅱ
NA Nour Ahmed
Yes. BQ-1041 was automatically created and synced to Shopify. It has not been marked delivered.
Instagram
SA Salma Adel
Thank you for confirming. Your delivery enquiry is now resolved.
Website chat
Mariam Hassan
WhatsApp Customer
Is the Everyday Tote available in olive?
Assistant
Yes. The olive cotton-canvas tote is EGP 650. Delivery is EGP 50.
Customer
I would like one, with cash on delivery.
Assistant
Order BQ-1042 was automatically created in Shopify, total EGP 700.
Read-only conversation · recorded sample messages
Customer context
Asked about the olive tote. Order automatically created in Shopify.
Omar Ali
Messenger Customer
I would like to return one of the totes from BQ-1040.
Assistant
I have recorded return request CS-201 for the merchant to review.
Merchant
I’ll check your request against our return policy and get back to you.
System
AI paused after the merchant replied.
Internal note · only the merchant can see this
Review return eligibility before approving the request.
Read-only conversation · recorded sample messages
Customer context
Return request for one tote from a delivered order. Merchant has taken over.
Related support case
CS-201 ↗Nour Ahmed
Instagram Customer
Has my shirt order been created?
Assistant
Yes. BQ-1041 was automatically created and synced to Shopify. It has not been marked delivered.
Read-only conversation · recorded sample messages
Customer context
Linen shirt order automatically created in Shopify.
Salma Adel
Website chat Customer
My order has arrived. Thank you.
Assistant
Thank you for confirming. Your delivery enquiry is now resolved.
Read-only conversation · recorded sample messages
Customer context
Order delivered; delivery enquiry is resolved.
Related support case
CS-200 ↗Orders
Orders, ready for your oversight.
Inspect the order, shipping, and platform status. Orders are created automatically. This preview is read-only.
BQ-1042 Mariam Hassan
WhatsApp EGP 700 Created automatically BQ-1041 Nour Ahmed
Instagram EGP 850 Created automatically BQ-1040 Omar Ali
Messenger EGP 1,350 Delivered BQ-1039 Salma Adel
Website chat EGP 300 Delivered Order details BQ-1042
Cash on deliveryMariam Hassan · WhatsApp · 18 Oct
| Items | Quantity | Unit price |
|---|---|---|
| Everyday Tote Olive · Cotton canvas | 1 | EGP 650 |
- Subtotal
- EGP 650
- Shipping
- EGP 50
- Total
- EGP 700
Status history
- Created automatically
Shopify order sync: Synced
Order details BQ-1041
Cash on deliveryNour Ahmed · Instagram · 17 Oct
| Items | Quantity | Unit price |
|---|---|---|
| Linen Shirt Sand · Linen | 1 | EGP 800 |
- Subtotal
- EGP 800
- Shipping
- EGP 50
- Total
- EGP 850
Status history
- Created automatically
Shopify order sync: Synced
Order details BQ-1040
Cash on deliveryOmar Ali · Messenger · 14 Oct
| Items | Quantity | Unit price |
|---|---|---|
| Everyday Tote Olive · Cotton canvas | 2 | EGP 650 |
- Subtotal
- EGP 1,300
- Shipping
- EGP 50
- Total
- EGP 1,350
Status history
- Created automatically
- Delivered
Shopify order sync: Synced
Order details BQ-1039
Cash on deliverySalma Adel · Website chat · 15 Oct
| Items | Quantity | Unit price |
|---|---|---|
| Everyday Phone Case Black · Silicone | 1 | EGP 250 |
- Subtotal
- EGP 250
- Shipping
- EGP 50
- Total
- EGP 300
Status history
- Created automatically
- Delivered
Shopify order sync: Synced
Support cases
Support with the full picture.
Keep the request linked to the order and conversation.
Case details CS-201
Return requested for one tote. Merchant eligibility review is pending.
- Customer
- Omar Ali
- Status
- Open
- Request status
- Requested · merchant review pending
Case details CS-200
Delivery enquiry resolved after the order arrived.
- Customer
- Salma Adel
- Status
- Resolved
- Request status
- No structured return request
Products
Your catalogue is the context.
A read-only sample of Shopify products, inventory, and product attributes.
Everyday Tote
EGP 650Olive · Cotton canvas
In stock 12 units
Source: Shopify Linen Shirt
EGP 800Sand · Linen
In stock 8 units
Source: Shopify Everyday Phone Case
EGP 250Black · Silicone
Out of stock 0 units
Source: Shopify Product details are managed in Shopify. No catalogue changes are made here.
12–18 October 2026 · sample period
Know what drives your business.
Track conversations, AI performance, orders, sales, and customer support in one place.
Conversations 4
Orders 4
Delivered sales EGP 1,650
AI-handled conversations 75.0%
Conversations by channel
Orders by status
- Created automatically
- 2
- Delivered
- 2
AI performance and merchant intervention
AI-handled conversations: 3 Merchant takeover: 1
Delivered sales by day
| Date | Delivered sales |
|---|---|
| 17 Oct | EGP 1,350 |
| 18 Oct | EGP 300 |
Delivered order totals, including shipping. Sample figures only.
Customer support
- Total support cases
- 2
- Open support cases
- 1
- Resolved cases
- 1
Four sample conversations and four sample orders. Sales include only delivered orders, including shipping; AI handling reflects current conversation states. These are examples, not business results.
Conversion rate — Not measured in this sample
Interactive product preview · simulated data. No live store, messages, or transactions.
A SIMPLE START
How Baqtivoo Works
- 01
Connect Your Store
Connect Shopify or WooCommerce for products, inventory, and orders. Or import your product catalogue via CSV.
- 02
Connect Your Channels
Connect WhatsApp, Messenger, Instagram, and website chat.
- 03
Put AI to Work
Let AI sell in chat, recommend products, automatically create store orders, and handle after-sales.
THE NEXT CHAPTER OF YOUR BUSINESS
Your Next Move Is Intelligent.
Turn customer conversations into connected sales and lasting support.
Book a free demo